Customer Service

How May We Help?

Going above and beyond for our customers isn’t just lip service; it’s why we get up in the morning. When we go home each day and we know we have made a difference – that matters.

We have the most knowledgeable team of experts dedicated to helping you navigate group benefits plans and group retirement plans in the industry. We are proud of the work we do with our customers, and we’re even prouder when they tell us how much it has helped them improve their businesses.

We care. We try harder. We know how much our customers rely on us and it is a responsibility we gladly accept. Our experience and expertise in group benefits and retirement savings plans are unrivaled, but when you combine that with our devotion to customer service you start to understand why our customers stay with Navigate Benefit Solutions for the long haul.

Perhaps the words of our CEO, Jason, sums up our commitment to our customers the best:

“Our reason for being is to truly help and do the right thing for our customers. They are more like friends…like family. For us, it’s personal. We really want to help and do the right thing for our customers. That’s why they first decide to partner with us and it’s why they stay.”

Seeing is Believing

Customer loyalty is born out of trust, value and relationships. Our customers are our everything and we are privileged to earn their loyalty. The longevity of our customer relationships is a testament to the value we bring every day.